What's the difference between monthly and annual?
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On the annual plan you pay once upfront and get a −20 % discount (almost 3 months free). The monthly subscription has no discount but gives maximum flexibility — cancel before the next month.
Can I change my annual plan before the period ends?
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Upgrading to a higher plan is possible any time and you only pay the prorated difference — the new higher plan applies from the moment of the change. Downgrades or annual cancellations take effect only from the next period, but all features and stored data remain available until the end of the already-paid period.
Can I cancel any time?
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Yes. Cancel monthly for the next month, annual for the end of the current period — no penalties, no cancellation fees. After cancellation you keep access until the paid period ends and all archived invoices remain available in UBL XML and PDF/A-3.
Is the 14-day Pro trial billed automatically?
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We start the 14-day Pro trial after you add a payment card. Three days before the trial ends we send a reminder e-mail. If you don't cancel before the trial ends, Stripe automatically charges the plan amount. Cancel any time in the Customer Portal — no penalties.
Are prices VAT-inclusive or VAT-exclusive?
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The listed prices (€4.49 / €8.89 / €14.99 / €22.39) are VAT-exclusive. For VAT payers in Slovakia we add 23 % VAT. For payers registered in another EU member state we issue an invoice with reverse charge.
Do you charge per invoice or per user?
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The Štart plan has a limit of 50 invoices / mo and 5 active clients. Lite, Biznis and Pro have unlimited invoices. Users: Štart 1, Lite 1, Biznis 5 (+€3 /mo per extra user), Pro 10 (+€3 /mo), Účtovník 25 client workspaces.
Can I move from Štart to Lite or Biznis any time?
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Yes, upgrades are instant. When moving to a higher plan, the remainder of the period is prorated. When moving to a lower plan, the new price applies from the next billing period — no penalties, no fees.
Does it cost anything to migrate from SuperFaktura or iDoklad?
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No, importing from SuperFaktura, iDoklad, FlexiBee, ISDOC, CSV or XML is always free. On annual plans you get an additional 2 months free with the MIGRACIA coupon — on monthly, 1 month. We also help map number sequences and customers.