Contact · Support SK / UA / EN

We are here when you need us.

Email is the fastest path. We reply within 4 hours on business days — in Slovak, Ukrainian or English. No chatbots and no tier-1 phone tag.

FOR SOLE TRADERS

Common invoicing questions

If you are a sole trader, freelancer or small business and wondering whether Štart is enough, when to upgrade to Lite or how to export for your accountant — write to us directly.

info@1faktura.sk
FOR ACCOUNTANTS

Pohoda · Money S3 · KROS (in progress)

Native XML exports for Pohoda and Money S3. For KROS Omega/Olymp we currently support ISDOC + CSV, native formats are in the works. Accounting firms get a dedicated onboarding and Pro-plan discounts.

Email accountants
FOR DEVELOPERS

REST API and webhooks

API + webhooks are on the Pro plan (€14.99 / mo). Support for integrations via Peppol, ISDOC and custom accounting systems.

Email developers
API and webhooks · Pro plan

For accounting firms and integrators.

REST API and webhooks are included in the Pro plan (€14.99 / mo). Dedicated contact for integrations and a shorter SLA on replies. For Peppol access point or ISDOC import, get in touch directly.

  • REST API to issue, read and cancel invoices
  • Webhooks on status changes (issued, paid, overdue)
  • PEPPOL BIS 3.0 sending via our access point
  • ISDOC + UBL 2.1 import from third-party systems
Operator

PASIQA OÜ

Sepapaja tn 6, 15551 Tallinn, Estonia. 1FAKTURA is a trading name of PASIQA OÜ. EU servers, GDPR-compliant, AES-256 encryption, 10-year archive of invoices in PDF/A-3.

SK correspondence: info@1faktura.sk